Effective Date: July 2026

Welcome to the Wallis Universal website ("the Website"). 

By accessing and using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use this Website. 

1. About Us 

This Website is operated by Wallis UK, Part of Radjon Limited ("we", "our", "us"). The Website is intended to provide information about our products and services, including replacement remote controls for the hotel and hospitality industry. 

2. Website Purpose 

The information provided on this Website is for general informational and business purposes only. The Website does not facilitate online purchases. Any enquiries, quotations, orders or contracts for the supply of products are handled directly between Wallis Universal Ltd and the customer and are subject to separate sales terms agreed at the time of purchase. Nothing on this Website constitutes a binding offer to sell products. 

3. Product Information 

We make every effort to ensure that product descriptions, specifications, compatibility information and images are accurate and up to date. However: product specifications may change without notice; images are for illustration purposes only; compatibility information should be confirmed with us before ordering; we cannot guarantee that all information is free from errors or omissions. Customers are responsible for ensuring that products are suitable for their intended application before placing an order. 

4. Quotations and Orders 

Any quotation provided by Wallis Universal Ltd is subject to confirmation and availability. Orders are only accepted once confirmed directly by us. Separate terms relating to pricing, payment, delivery, warranties and returns may apply to individual sales. 

5. Intellectual Property 

Unless otherwise stated, all content on this Website, including but not limited to: text; graphics; photographs; logos; product information; documents; page layouts; and software, is owned by or licensed to Wallis Universal Ltd and is protected by applicable intellectual property laws. You may view, download or print material solely for your own business reference. You may not copy, reproduce, distribute, modify or republish any material without our prior written permission. 

6. Acceptable Use 

You agree not to: use the Website unlawfully; interfere with the operation or security of the Website; attempt unauthorised access to our systems; introduce viruses or malicious software; use automated tools to extract Website content without permission. 

7. Links to Third-Party Websites 

This Website may contain links to third-party websites for your convenience. We do not control or endorse those websites and accept no responsibility for their content, security, availability or privacy practices. 

8. Website Availability 

We aim to keep the Website available at all times but do not guarantee uninterrupted or error-free access. We reserve the right to suspend, withdraw or modify the Website without notice. 

9. Limitation of Liability 

To the fullest extent permitted by law: the Website and its content are provided "as is"; we make no warranties regarding the accuracy, completeness or availability of the Website; Wallis Universal Ltd shall not be liable for any indirect, consequential or economic loss arising from use of the Website. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or any liability that cannot legally be excluded under the laws of England and Wales. 

10. Privacy 

Your use of this Website is also governed by our Privacy Policy and our Cookie Policy. If you contact us through the Website, any personal information you provide will be processed in accordance with applicable UK data protection legislation. 

11. Trade Marks 

All trade marks, logos and brand names displayed on this Website remain the property of their respective owners. References to third-party manufacturers or brands are provided solely for compatibility or identification purposes and do not imply endorsement, sponsorship or affiliation unless expressly stated. 

12. Changes to These Terms 

We may amend these Terms and Conditions at any time by publishing an updated version on this Website. Your continued use of the Website constitutes acceptance of the revised Terms. 

13. Governing Law 

These Terms and Conditions are governed by the laws of England and Wales. Any dispute arising from these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales. 

14. Contact Us 

For enquiries regarding these Terms and Conditions or our products, please contact: Wallis UK here Telephone: 020 8870 3388 Registered Address: Wallis (UK) Units 1-2 (Ground Floor) 71 Miles Road Mitcham CR4 3DA